OUR POLICY

Billing :

  • Taxi Pam drivers are prohibited from soliciting gratuities. However in most places in the US, the gratuity for Taxi Cab driver is 20% of the amount charge.

  • All published rates are subject to change without notice.

  • Applicable taxes will be charged if required.

Flat-Rate Rides :

  • Taxi Pam has standardized routes with flat-rate pricing for travel to and from most major cities and specially Airports.

  • Waiting time is defined as the length of time that elapses between a scheduled pickup and a passenger getting into the reserved vehicle. After a five (5) minutes grace period on all, there is a $1.00/min or $50/hour charge for waiting.

  • Deviations from online booked ride using flat rate will be charged using metered fare rates.

Cancellation and no-show fees :

  • Cancellations made 24 hour before the scheduled pick-up time will be refunded 100%. Any cancellations made later than that will NOT be refunded. You can cancel the reservation online by sending us an email at Taxipamsl@gmail.com or by calling our customer service at (239) 234-4343 before 24 hour of the scheduled pick-up.

 

Additional :​​

  • Taxi Pam, Inc. does provide car and booster seat at extra fee. However, Parents and guardians of children traveling in Taxi Pam vehicles are responsible to install or verify the child safety seats in accordance with State and Federal Laws.

  • All deposits are NON refundable 24 hour before the scheduled trip. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in any of our vehicles, in case of violation a fee of $150.00 will be collected for compensation of details and off-work of the vehicle for a certain period of time. Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet. Not responsible for delays or the termination in summer time caused by excessive rain and unsafe road conditions (ie. late flight, weather, road conditions and breakdowns, etc.). Taxi Pam assumes no responsibility for lost or damaged baggage, personal belongings or any items left in the vehicle. However, we do have a safe place to storage all items left and found in our vehicles. Balances to be paid to the driver on the run date before the beginning of the run. Vehicles cannot be loaded beyond seating capacity, any violation Taxi Pam will not be reliable in case of any accident.

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